Privacy Policy

Effective Date: 15th Jan 2025

1. Introduction

Thetravelstar.com, operated by Almar International Limited (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website Thetravelstar.com mobile site, or mobile application (collectively, the “Services”).

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
• Travel Details: Passport information, visa details, travel itineraries, and related documents.
• Payment Information: Credit/debit card numbers, billing addresses, and other payment-related information.
• Technical Data: IP address, browser type, operating system, device information, and usage data.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.

3. How We Use Your Information

• Processing bookings and transactions.
• Providing customer support.
• Sending confirmations, updates, and administrative messages.
• Personalizing user experience.
• Marketing and promotional communications (with your consent).
• Complying with legal obligations.

4. Legal Basis for Processing

• Consent: When you have given clear permission.
• Contractual Necessity: To fulfill a contract with you.
• Legal Obligation: To comply with the law.
• Legitimate Interests: For our business interests, provided your rights do not override these interests.

5. Sharing Your Information

• Service Providers: Third parties who perform services on our behalf.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

6. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@almar.hk
• Phone:+1-804-870-6083
• Address: Unit-S, 1/F Mau Lam Commercial Building, 16-18 Mau Lam Street, Jordan, Kowloon, Hong Kong (Zip Code: 999077)